Shipping & Returns

 

 Welcome to the D's Couture Closet! Please see our shipping guide! We know how important it is for your items to arrive when you expect them, so please review the shipping information below to help guide your shipping selection. If you have any questions regarding estimated delivery or need help with your shipping options, please feel free to call us at (561) 221-CHIC

 

 

 

 

 

 

  

When will my order ship?
Orders with Ground Shipping typically take between 24 and 48 hours to be processed and shipped. Expedited orders placed before 11:00 a.m. PST (2:00 p.m. EST) will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.

 

Once I've placed my order, how long will it take to arrive?
Orders are typically shipped within 1 to 2 business days, and standard Ground Shipping orders arrive in 4 to 10 business days. You will be emailed a UPS tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date.

Expedited orders will arrive within the number of business days designated by your shipping selection. To determine shipping days, begin with the first business day after your order is shipped. Orders placed before 11 a.m. PST (2 p.m. EST) will be shipped out the same day. Orders placed after 11 a.m. PST (2 p.m. EST) will be processed and shipped the following day.

For example, a 3 Day Shipping order placed on Monday after 11 a.m. PST (2 p.m. EST) will be processed and shipped out on Tuesday. Wednesday will be the first day of shipping, and it will arrive on the third day, Friday

 

Return Policy

We will gladly accept your return for a refund, exchange, or store credit within 14 business days along with the receipt. Please email us at dcouturecloset1@live.com to notify us that you are returning your item. 

Return Order To:

9916 Palma Vista Way 

Boca Raton, FL 33428

 

Return Items Requirements:

* Returned Items returned within 14 business days

*In original packaging, unworn, free of make-up stain, and free of odor 

*Reciept with return reason for return 

 

Non-returnable items :

Swimwear, bodysuits, and lingerie

 

Return Processing time: 

Once we have recieved your package, your return, will be processed with in the next 3-5 business days. You will be notified by email once it has been processed. If you request a refund, it may take 2-5 business days to reflect in your account due to the process for your financial institution. 

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